Ford reliability statistics show several different signals rather than one universal failure rate. The figures below separate owner-reported dependability, technology symptoms, powertrain comparisons, safety-recall remedies, business scale, potential inflator exposure and model-level survey findings.
Key Ford Reliability Statistics
The most useful headline figures are:
- In the 2025 U.S. Vehicle Dependability Study, Ford recorded 208 problems per 100 vehicles among U.S. original owners of 2022 model-year vehicles after three years.
- In the 2025 study, the U.S. vehicle-industry average was 202 PP100.
- In the 2025 study, Ford’s score was 6 PP100 above the U.S. industry average.
- The 2025 study covered 34,175 U.S. original owners of 2022 model-year vehicles.
- The 2025 study measured 184 specific problem areas.
- In the 2024 study, the U.S. industry average was 190 PP100 for 2021 model-year vehicles after three years.
- Between 90 days and three years of ownership, reported problems increased 17% in the 2024 U.S. study.
- In the 2024 study, infotainment was the leading category at 49.1 PP100 among U.S. three-year vehicle owners.
- In the 2023 study, the infotainment-related total was 49.9 PP100 among U.S. three-year vehicle owners.
- In the 2024 study, battery-electric vehicles scored 256 PP100 among U.S. owners after three years.
- In the same study, gasoline vehicles scored 187 PP100 among U.S. owners after three years.
- In the 2024 study, 39% of U.S. BEV owners reported replacing tires during the prior 12 months at three years of ownership.
- For the 2023 recall year, NHTSA recorded 128,552 Ford vehicles remedied by over-the-air updates in the United States.
- Across 17 Ford recalls in 2020–2024 that took more than 60 days, average remedy availability took 142 days.
- As of February 2025, Ford recall 24V684 had 273,701 vehicles and 164 days without an available remedy in NHTSA’s snapshot.
- Ford’s 2024 annual report identified 3.5 million Ford vehicles among approximately 56 million U.S. Takata inflators under study.
- The same report identified 2.5 million Ford vehicles within approximately 52 million U.S. ARC/Delphi inflators being considered by NHTSA.
- Consumer Reports found 35% of surveyed 2024 Ford Escape Hybrid owners reported at least one problem in its 2025 reliability coverage.
Contents
- Three-year Ford dependability statistics
- Ford reliability data by problem category
- Ford powertrain and technology reliability statistics
- Ford recall and remedy statistics
- Ford warranty, scale and quality-risk data
- Ford model-level reliability observations and survey limits
Three-Year Ford Dependability Statistics
J.D. Power’s PP100 measure counts owner-reported problems per 100 vehicles.
It is not the percentage of vehicles with a problem, can exceed 100, and is based on problems experienced during the preceding 12 months rather than a lifetime failure rate.
| Study and population | Ford or benchmark result | Scope |
|---|---|---|
| 2025 Ford, 2022 model-year vehicles after three years | 208 PP100 | U.S. original owners |
| 2025 industry average | 202 PP100 | U.S. vehicle industry |
| 2024 industry average, 2021 model-year vehicles | 190 PP100 | U.S. vehicle industry |
The 2025 U.S. Vehicle Dependability Study surveyed 34,175 original owners and covered 184 specific problem areas. Ford’s 208 PP100 was 6 points above the study average, but that simple difference is not a test of statistical significance. 2025 U.S. Vehicle Dependability Study
The 2024 study was based on 30,595 original owners of 2021 model-year vehicles, with fielding from August through November 2023. Its industry average was 190 PP100, 4 points higher than the 2023 study average; the study has been conducted for 35 years, although annual samples and vehicle mixes are not identical. 2024 U.S. Vehicle Dependability Study
J.D. Power also reported a 17% increase in problems between 90 days and three years of ownership in the 2024 study, compared with 12% in the 2023 study.
Those are study-wide comparisons of initial quality and dependability measures, not Ford-only rates.
Ford Reliability Data by Problem Category and Symptom
The available category figures describe U.S. vehicle owners across brands, so they provide context for the kinds of symptoms that can drive a PP100 score rather than a Ford-specific defect breakdown.
| Category or symptom | 2024 VDS | 2023 VDS |
|---|---|---|
| Infotainment-related total | 49.1 PP100 | 49.9 PP100 |
| Android Auto and Apple CarPlay connectivity | 6.3 PP100 | 5.5 PP100 |
| Built-in voice recognition | 6.1 PP100 | 7.2 PP100 |
| Built-in Bluetooth connectivity difficulty | — | 4.0 PP100 |
| Touchscreen/display difficult to use | — | 4.0 PP100 |
| Not enough power plugs or USB ports | — | 3.8 PP100 |
| Navigation maps inaccurate or outdated | — | 3.3 PP100 |
Infotainment was the most problematic 2024 category at 49.1 PP100, nearly twice the next-highest category, exterior. J.D.
Power did not provide the exterior value in the cited passage, and the category total includes reported symptoms and complaints, not only component failures. 2024 U.S. Vehicle Dependability Study
The 2023 study’s 49.9 PP100 infotainment total included the six listed symptoms. These measures are useful for understanding reported user friction, but they should not be presented as Ford-only rates. 2023 J.D. Power Vehicle Dependability Study
Ford Powertrain and Vehicle-Technology Reliability Statistics
J.D. Power’s 2024 powertrain comparison covers U.S. owners after three years across the industry.
It does not isolate Ford models, but it shows how the reported problem burden differed by powertrain group.
| Powertrain group | 2024 VDS result | Difference from gasoline |
|---|---|---|
| Battery-electric vehicles | 256 PP100 | 69 PP100 higher |
| Plug-in hybrids | 216 PP100 | 29 PP100 higher |
| Hybrids | 191 PP100 | 4 PP100 higher |
| Gasoline vehicles | 187 PP100 | Benchmark |
The reported BEV score was 69 PP100 above gasoline vehicles, while plug-in hybrids were 29 points higher and hybrids 4 points higher. These are derived comparisons of published industry group scores, not Ford-specific reliability differences or evidence that one Ford powertrain will produce the same result.
The same study found that 39% of U.S. BEV owners said they had replaced tires during the prior 12 months at three years of ownership. That share was 19 percentage points higher than for gasoline vehicles, and owner-reported tire replacement is not a mechanical failure rate. 2024 U.S. Vehicle Dependability Study
Ford Recall and Remedy Statistics
NHTSA recall data measures safety-recall administration and remedy timing, not general mechanical reliability. It is therefore a separate signal from PP100, and the no-remedy figures below are a February 2025 snapshot covering recalls with more than 60 days elapsed.
| Ford recall or measure | Result | Period or snapshot |
|---|---|---|
| Ford vehicles remedied by OTA updates | 128,552 | 2023 recall year |
| Ford vehicles remedied by OTA updates | 391 | 2024 recall year |
| Average remedy availability across 17 lengthy-remedy recalls | 142 days | 2020–2024 |
| Recall 23V440 without available remedy | 612 days; 14,452 vehicles | February 2025 |
| Recall 23V896 without available remedy | 430 days; 112,965 vehicles | February 2025 |
| Recall 23V905 without available remedy | 430 days; 139,730 vehicles | February 2025 |
| Recall 24E055 without available remedy | 238 days; 7,442 vehicles | February 2025 |
| Recall 24V684 without available remedy | 164 days; 273,701 vehicles | February 2025 |
| Recall 24V598 without available remedy | 199 days; 85,238 vehicles | February 2025 |
For broader context, NHTSA’s 2020–2024 table recorded 6,769,773 vehicles remedied by OTA updates across manufacturers. It also reported 3,514 recalls, or 79% of the vehicle-recall total, with a final remedy available within 60 days; those recalls involved 78 million vehicles, or 51% of the recalled-vehicle total.
The same timing breakdown counted 711 recalls, or 16%, with remedies available in less than two months, 199 recalls, or 4%, taking six to 12 months, and 40 recalls, or 1%, taking more than one year. These all-manufacturer figures exclude tires, child seats and equipment from that chart. NHTSA 2024 Annual Report: Safety Recalls
Ford Warranty, Business Scale and Quality-Risk Data
Ford Pro’s financial and volume figures provide scale, not a direct reliability rate. In fiscal 2024, Ford Pro reported 1.503 million wholesale units globally, including Ford Otosan affiliate units, revenue of $66.906 billion, EBIT of $9.015 billion and a 13.5% EBIT margin.
Ford Pro wholesales increased by 126,000 units from 2023 to 2024, while EBIT increased by $1.793 billion. Warranty costs are one of several financial drivers, so these outcomes should not be read as proof of improved or worsened vehicle reliability.
Ford’s 2024 annual report identified 3.5 million Ford vehicles among approximately 56 million U.S. Takata inflators under study. It also identified 2.5 million Ford vehicles within approximately 52 million U.S. ARC/Delphi inflators being considered by NHTSA.
Both inflator figures are potential populations under study, not confirmed defective vehicles and not completed recalls. Ford Motor Company 2024 Annual Report (Form 10-K)
Ford Model-Level Reliability Observations and Survey Limits
Consumer Reports provides a model-level observation rather than a brand-wide Ford rate. In its 2025 reliability coverage of the 2024 model year, 35% of surveyed Ford Escape Hybrid owners reported at least one problem.
That result comes from a Consumer Reports subscriber survey, does not represent all U.S. vehicle purchasers, and depends on the available sample size. It should therefore remain separate from J.D.
Power’s PP100 measures. Consumer Reports’ Car Reliability FAQ
The 2025 J.D. Power brand table listed Lincoln at 221 PP100, compared with Ford at 208 PP100 and the study average at 202 PP100.
Ford’s score was 13 points lower than Lincoln’s and 6 points higher than the study average, while Lincoln was 19 points above the study average; these comparisons reflect different brands and product mixes and are not significance tests. 2025 U.S. Vehicle Dependability Study
The most defensible reading is consequently a layered one: Ford’s 2025 brand PP100 is close to the U.S. study average, technology complaints are prominent in industry-wide dependability data, powertrain results vary across industry groups, and recall remedy timing captures a different operational risk. Model, owner population, geography, measurement window and survey design all matter when comparing the numbers.